Q: Does Florim USA have a tile pattern library?

A: Yes. The tile pattern library is your source for the latest installation pattern designs and can help you discover which pattern will look best for your installation. The library can be found in the “downloads” area under each of the individual products’ pages on our website.

Download the Florim USA Pattern Library here


Q: Does Florim USA has grout recommendations?

A: Florim USA recommends a minimum grout size of 3/16” (5mm). If you’re doing a staggered tile installation pattern, we recommend using a 30% offset.  If installing the tile in a brick pattern with ½ pattern mandatory, a larger grout joint is recommended to hide installation imperfections (minimum of ¼”).

We don’t have a fixed recommendation for grout spacing for rectified materials.


Q: Where can I find Warranty Information?

A: Download the file here


Q: Is your tile LEED compliant?

A: We have several products that have been 3rd party certified for recycled content.
You can also earn LEED points for being within a 500-mile radius of the manufacturing facility.

For more information, please contact [email protected]


Q: Can your tile be installed outside? Is it frost resistant?

A: Most of our tile may be installed indoors or outdoors and is rated as being frost resistant; however, it is always a good idea to check the slip resistance of the tile before installing near wet areas.


Q: My blade keeps breaking; how do I cut my tile?

A: If you’re using an angle grinder, the blade must be vibration-free and the tile should be held so that there is no movement.  Remember to always follow proper safety procedures, as required by the products manufacturer, when handling cutting material and tools.

The same holds true when you’re using a wet saw.  The blade must be held in a position to eliminate vibration and the water should be evenly distributed across the blade.  If the blade is dull, you can use a blue stone to sharpen it.

For more specific questions or concerns about installation, the Ceramic Tile Education Foundation (CTEF) has a listing of certified people in your area, available at www.tilecareer.com.


Q: Can I install this tile in a modular format?

A: Most, but not all, Florim USA products can be installed in a modular format.  It is important that you have the installer contact the sales representative to verify that the installation is appropriate.


Q: What is warpage tolerance for calibrated porcelain tile?


Warpage edge +/- 0.75% or 2.3mm, whichever is less
Warpage diagonal +/-0.50% or 2.0mm, whichever is less

Measurements to be done using procedure ASTM C485
** Florim’s internal specification has a lower tolerance. This means that we easily exceed the requirements listed above.


Q: Where do your raw materials come from?

A: The bulk of our raw materials come from the Tennessee and Kentucky border and Sledge, Mississippi.  We also use some recyclable glass from Clarksville, Tennessee.  All of our products contain a percentage of recycled materials.  In addition, we recycle the powders, pastes and residues from the plant’s industrial processes. These efforts allow us to offer products that are ecologically friendly.

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